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Case Study: Leibniz Institute for Astrophysics Potsdam

Astrophysical Institute relies on On-Premises Remote Software

About the Leibniz Institute for Astrophysics Potsdam

The Leibniz Institute for Astrophysics Potsdam (AIP) is a research institution of the renowned Leibniz Association and is dedicated to research on astrophysical fundamentals from solar and stellar physics to the formation of stars and galaxies to cosmology. It focuses on the study of cosmic magnetic fields, extragalactic astrophysics, and the development of research technologies in the fields of spectroscopy, robotic telescopes and E-science.

The Challenge

On-Premises Remote Software with safe Technology

While looking for Remote Desktop Software, the team at AIP put a big focus on data security as they needed a safe in-house solution to maintain hundreds of devices within the institute. They required a solution that always ensures their data stays within their local network.

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“Before we started using AnyDesk, user support was a very time-consuming task, a process we wanted to speed up and simplify using remote software.”

Mario Dionies, IT Security Officer

The Solution

AnyDesk is safe and accessible from anywhere

AnyDesk is the perfect solution for the AIP Leibniz Institute as they can use it across the entire campus in Potsdam-Babelsberg. Support technicians use AnyDesk at four workstations at the same time to set up and maintain hundreds of the institute’s computers, servers, sand other devices. The mobile version allows them to use AnyDesk on all devices.

The Result

Time-savings and more flexibility for the AIP

AnyDesk is the perfect solution for the Leibniz Institute for Astrophysics Potsdam. It provides a time-saving, safe and simple solution for Remote Support, and it is easily accessible from everywhere on mobile devices while providing highest safety standards.

In-House Solution

On-Premises solution allowing for data to stay within local network

Time Savings

Simple, efficient remote access and user support

Mobile Version

Location-independent and simple accessibility from mobile devices

Offline Access

Offline usage independent from internet connection

Facts & Figures

1

in-house solution

4

work stations

30

different countries

200

employees

Customer Spotlight

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