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Experience the AnyDesk support module with your Ultimate Cloud license
AnyDesk Assist
Support can be requested straight from the AnyDesk client. Click on "Request Session", describe your issue and wait for your company's support team to connect with you.
Session Queues
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Create multiple queues on my.anydesk II.
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Assign requests to specific queues and agents.
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Keep customer inquiries organized in separate queues.
Screen Recording
Improve productivity by recording the local screen to create dynamic demos and tutorials. Use the AnyDesk file manager to share your video recordings.
Streamlined management
Use the Session Requests tab on my.anydesk II to manage all session requests and keep track of your support activity.
Session Request overview
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Easily view all customer requests in one place.
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Schedule remote sessions in a few clicks.
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Add support notes and track request status.
Optimize support
Experience fast and secure troubleshooting through link invitations, direct and indirect connections, file transfer, chat, remote collaboration, and more.
Customers have complete control over the session. The connection starts only after the user's acceptance and can be ended anytime by either of the sides. They can chose between screen sharing, full access or customized permissions to their device.
Trusted by over 200,000 customers
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